Friends Helping at Home: Home Care in Devon

A little vision with a big heart

Our brand standards are there to ensure that everyone receives the service that they deserve. We understand that inviting someone into your home is incredibly personal and can be very daunting so we have developed a tried and tested process so you can feel confident in your service and feel happy and comfortable in your own home.

• All our service providers are experienced professionals with a proven track record, full references, employment history and DBS as standard.
• Continuity of care with service providers you have chosen
• A single point of contact to make adjustments and give feedback
• Regular “customer service” checkups to ensure you are happy
• Full PPE and signed infection control documents

You will have already met with your Branch Manager to discuss your requirements. Here are the next steps in the process:

• Your Branch Manager will select service providers from our rigorously vetted team to suit your requirements.
• All our service providers are experienced professionals with a proven track record, full references, employment history and enhanced DBS as standard.
• You will be introduced to these carefully selected service providers in an initial free introductory meeting so you have the time to chat with them, find out about them and their experience.
• You can then choose the one(s) that are right for you.
• Your service provider will begin work